Service Level Update as of 31st March 2020

In response to latest government advice, all sales and admin staff are now working remotely from home.
We are continuing to take calls and process orders, and our warehouse is operating in shifts with minimum staff.
Couriers are delivering and collecting goods, understandably we are starting to see some delays from suppliers but working hard to keep delivery dates updated.

There are no delays on shipping goods that are in stock, however, we are prioritising next day delivery orders to the following customers:
Emergency services including the RNLI, Commercial Fishermen, Port and Harbour Authorities, Aquaculture and other essential services.

Returns Request Form

This form is for customers wishing to return an item previously purchased from Cactus 020 Ltd.

If you have already registered your details through our website then please login below.

Alternatively you will need the invoice number and your email address from your original invoice / receipt. Your invoice was emailed to you as an attachement on the day your order was dispatched from our warehouse.

Please enter these details into the form below

If you do not have your original invoice / receipt available please contact our sales team on 01752 548845 and they will be happy to send you a copy.

Find Your Details.

Email address:
Invoice no:

Already Registered? Login Here:

Email address:

You can find your invoice number here: